Gentle Recovery

Updated 30^th July 2024

Introduction

Welcome to Gentle Recovery Ltd. We are committed to protecting your privacy and ensuring the security of your personal data. This privacy policy outlines how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR).

Who We Are

Gentle Recovery Ltd provides Manageable and effective yoga-based, oncology exercise programmes to support your recovery, from the comfort of your own home.

Our website address is: https://gentlerecovery.co.uk

Data Collection

Personal Data: We collect personal information such as your name, email address, phone number, and medical history relevant to our services.

Comments: When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

Media: If you upload images, avoid including embedded location data (EXIF GPS). Visitors can download and extract this data from images on the website.

Cookies: We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

Use of Data

We use your personal data to:

• Provide and manage our services
• Communicate with you, including responding to inquiries and sending updates
• Improve our services through feedback and usage data analysis
• Ensure website security and prevent fraud

Legal Basis for Processing

We process your data based on your consent, our legitimate interests, and to comply with legal obligations.

Data Sharing

We do not sell or share your personal data with third parties except:

• To comply with legal requirements
• With your explicit consent
• To third-party service providers who assist us (e.g., email services, web developer) under strict data protection agreements

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. Comments and user profiles are retained indefinitely unless you request deletion.

Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Request correction or deletion of your data
• Object to or restrict the processing of your data
• Withdraw consent at any time
• Data portability

To exercise your rights, contact us at hello@gentlerecovery.co.uk.

Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website.

Contact Us

For any questions or concerns regarding this privacy policy, please contact us at:

Email: mygentlerecovery@gmail.com Phone: +44 7531249283